Privacy Policy
Overview
Unseelie Workshop ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you contact us or place an order
- Shipping address and payment information for order fulfilment
- Any additional information you choose to include in correspondence
We do not collect data passively through cookies or tracking beyond standard web hosting analytics.
How We Use Your Information
We use your information solely to:
- Process and fulfil your orders
- Communicate with you about your order or enquiry
- Send order and shipping confirmations
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use Formspree to handle contact form submissions, and Shopify to process payments. These services have their own privacy policies which govern how they handle your data. Payment details are processed directly by Shopify and are never stored by us.
Data Retention
We retain order and contact information for as long as necessary to fulfil your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us and we will respond within 30 days.
Contact
For any privacy-related questions, please email us at hello@unseelieWorkshop.com.